About the Role
Our client in the mining industry is seeking a Training Facilitator to deliver technical training, ensure compliance, track performance, and drive customer engagement to meet targets. The successful candidate will be responsible for but not limited to the following:
Operational Support
• Implement and monitor unit operations plans and KPIs.
• Track performance, report progress, and address underperformance.
• Ensure compliance with relevant policies and processes.
Training Development & Coordination
• Identify business training needs and design relevant programmes.
• Coordinate and deliver technical training in collaboration with departments.
• Develop training proposals using research and subject matter input.
Customer Training & Support
• Educate customers on new products and applications.
• Plan and execute customer visits and product testing activities.
• Support achievement of performance targets through proactive engagement and solutions.
Requirements
B.Tech in Learning and Development
Experience in the mining sector
ETDP certificate, assessor and moderator qualifications
Proven track record as a facilitator in mining, specialising in competency development for mining roles
A minimum of 7 years experience in L&D processes, and skills development act